LOOKING TO REPAIR A PIECE OF TREASURED JEWELLERY, BUT CANNOT FIND A LOCAL TRUSTED JEWELLER?
We at Nicholson & Coulthard are here to help, with our trusted Jewellery repair service, with over 50 years’ experience in repairing and restoring Jewellery, we are the experts in Jewellery repairs.
We understand that every piece of Jewellery is special, from simple silver pieces to designer diamonds, it is YOUR Jewellery and it deserves to be worn and treated with care. We repair hundreds of items every week for a large number of retail Jewellery stores around the UK, we have now decided to offer our services to everyone.
WHAT CAN YOU REPAIR?
From basic chain and bracelet repairs, ring sizing, gold add, rhodium plating, new ring shanks, claw work, stones supplied, earrings repaired, even items converted or remodeled.
HOW DOES IT WORK?
Below is a contact form, please fill in your details and as much information about the item / items you are sending to us, once we receive your completed details we will post out a pre-paid ROYAL MAIL SPECIAL DELIVERY ENVELOPE and a hard shell postage box.
Please wrap your Jewellery securely and place in the hard shell box, fill in the repair ticket, seal in the ROYAL MAIL SPECIAL DELIVERY ENVELOPE, fill in your details on the envelope and post to us, your items are now FULLY INSURED and will be with us the next day.
Once your Jewellery arrives we will asses the item / items and contact you with our estimate for repair, if your satisfied with our quotation we will restore your item / items in line with our quotation. Normally basic repairs will be returned within 48 hours, on more detailed repairs a time scale will be given with the repair estimate.
Once the repair – repairs are complete we will contact you for payment ALL REPAIRS MUST BE PAID FOR BEFORE RETURN, the cost will include packing and return postage, again by insured ROYAL MAIL SPECIAL DELIVERY, if necessary we can return your items on a day that suits you.
Once posted you will receive an email to confirm your treasured Jewellery is on its way back to you in pristine condition.
NOTE IF YOU DECIDE NOT TO PROCEED WITH THE REPAIR ,WE WILL RETURN YOUR ITEMS TO YOU IN THE SAME CONDITION WE RECEIVED THEM, A CHARGE WILL APPLY FOR RETURN POSTAGE AND PACKING!